Other Recent Articles

The Drake Well Service Project
The Total Recordable Incident Rate or TRIR would be one measure of the success of this project.
by Chris Hatton

The H&p Project
As of November 1, 2009 their TRIR had dropped to 1.32, a 60% reduction since the project inception.
by Kent Swanson

The Aztec Well Service / Sss Project
The focus on Cultural Change within the family of AWS companies has had a positive effect that has contributed to an overall improvement in safety performance.
by Jimmy Hart

The Well Site Leader Program
The San Juan Implementation Team currently possesses the best safety record within the L48 as measured by the Total Recordable Incident Rate.
by Ken Hovland

The Dawn Trucking Project
The positive results enjoyed by the "Improving DOT safety metrics" project gave the management team the confidence to tackle other safety-related projects
by Jim Aylward

Success Story: Focusing Crews Overcomes New Technology Jitters
"The Angelina Group's people first approach to managing the Continuous Improvement process was a significant contributing factor in this remarkable turnaround."
by Scott Ratchinsky

The Silent Consent Theory
We, as behavioral consultants, must adhere to a set of standards that exceed what we see demonstrated. We must set examples to be followed by others.
by Jimmy Hart

Developing Human Capital
It seems to be self-evident - greater investment in human capital is the answer.
by Scott Ratchinsky

Leadership Program
The Angelina Group's Well Site Leader Team is committed to insure that the ConocoPhillips desire to be a leader in their industry is fulfilled with a "People First" attitude.
by Dennis Lynch

The Role Of Media In The People Business
Media is communication. And speaking simply - communication equals productivity.
by Clayton Miller

Articles by the Angelina Group

Download printable version (PDF)

 

Success Story: The Unexpected - Zero Total Recordables (trir), Zero Lta

by Chris Hatton

Richard W. Wetherill identified the Law of behavior. One part of this was the Law of Absolute right which states: "right actions get right results, whereas wrong actions get wrong results." Drake Well Service has made great strides to produce right actions and get the right results.

Development, focus and implementation of just a few deliverables by Drake Well Service with the assistance of the Angelina group did not happen overnight. First and foremost, the development of trust had to be established. Time, patience, and professional respect were the most important aspects in assisting with ways to implement new programs. Ensuring open communication was a priority was the best form of establishing trust. Once trust was established; showing cause and effects of who, what, where, why and when created a "team ownership" of the new way forward causing a behavioral shift within the Drake Organization.

"We could have reached this goal on our own, but not in such a timely or positive fashion had it not been for the help of The Angelina Group."

Some of these right actions included the introduction of an Observation program called DOC (Drake Observation Cards). This program is currently being promoted and used as a tool to achieve safety focus by all members of the team. As the program matured, a reward system for personnel that increased quality with useful ideas and had the most participation was initiated. Other parts of the implementation affected structured responsibilities, site security, hazard identification and leadership / behavioral coaching. Drake Well Services has also moved towards application of electronic tools such as lap-top computers to obtain electronic data from sources such as OSHA, API. The company now has heightened awareness of all industry rules, laws and guidelines.

The result of all has helped develop operational process and guideline manuals which validate the direction and responsibility of the organization. The big success was to move a TRIR of 1.51 in 2006 to a remarkable and celebrated 0.0 TRIR & 0.0 LTA's to end 2007.

Greg Drake has stated: "We could have reached this goal on our own, but not in such a timely or positive fashion had it not been for the help of The Angelina Group."